
Household Insurance Claims
In the event of a Household Insurance Claim, please find your relevant underwriter noted below.
Please follow the instructions noted to lodge your claim.
Teleclaims 
When contacting the Insurers Teleclaims you will need to advise the following details:
i) Policy Number
ii) Cause of the Loss or Damage
iii) Date of Loss
iv) Repairs Estimates/ Quotations
v) If a Theft/Burglary or Accidental Loss the Police Report Number
If you have any concerns in relation to this claim procedure, please contact our office -
Ballina Office, Newcastle Office or Southport Office
Allianz
Please contact Allianz teleclaims 132 664
OR
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CGU Insurance
Please contact CGU Teleclaims 1300 657 119
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Lumley General Insurance
Please contact Lumley Insurance Teleclaims 1800 652 256
OR
Please complete the relevant Claim Form & forward to our office -
Lumley Household Claim Form - Fusion
Lumley Household Claim Form - General
Lumley Household Claim Form - Theft of Contents
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QBE Insurance Australia
Please contact Lumley Insurance Teleclaims 1800 555 059
OR
Please Complete the relevant Claim Form & forward to our office.
QBE Insurance Household Claim Form
QBE Insurance Household Claim Form - Liability
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Suncorp
Please call Suncorp Teleclaims 1800 797 554
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Vero Insurance
Please call Vero Teleclaims 1300 888 073